AI Tools in Hospitality Workshop

Name: AI Tools in Hospitality Workshop
Start: 2026-11-18T14:00:00-05:00
End: 2026-11-18T15:30:00-05:00
Location: Boston University School of Hospitality Administration

Boston University School of Hospitality Administration, 928 Commonwealth Avenue, Boston, MA 02215 · Allston

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When	Wednesday, November 18, 2026 · 2:00 pm – 3:30 pmEastern time.
Where	Boston University School of Hospitality Administration928 Commonwealth Avenue, Boston, MA 02215 · Allston · Map
Listed by	eventbrite.comOrganizer’s page · All events at Boston University School of Hospitality Administration →
Category	Education and Workshops

About

Massachusetts Restaurants United presents a 90-minute workshop at Boston University’s School of Hospitality Administration on mapping the guest journey and spotting missed opportunities for memorable service. The session covers how AI tools can support guest experience, marketing and repeat visits for hospitality operators. Doors open at 1:45 PM.

Listing text from the organizer, edited by Explore Boston.

Getting there

Boston University School of Hospitality Administration, 928 Commonwealth Avenue, Boston, MA 02215Allston. Check the MBTA trip planner for the closest station; most Boston venues are a short walk from the T.

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